Dear Customers, Effective July 22, 2019, HeroNet office will change hours of Operation as follows: Operation hours: 8：30～17：15 (Office closes at 17:30) *HeroNet office will open during Obon week this year. (Aug 13, 2019 – Aug 16, 2019) We thank you for your understanding and cooperation. Sincerely, Manager HeroNet
Dear HeroNet Customers, Thank you for your patronage. Due to Internet server maintenance, the service will be unavailable for approximately 10 to 20 minutes during the time period below. Date: July 17 2019,Wed 14:00 ～ 16:00 Affected users: Affected users will be notified from HeroNet by E-mail. Affected services: Internet connection The service will be unavailable 10 to 20 minutes during the time period. If you are not able to connect to the Internet after the above maintenance is completed, please reboot(unplug) your computer, modem and router. If you have any questions or concerns, please contact us. We apologize for any inconvenience this may cause and we thank you very…
Thank you for your patronage. Due to employee training, HeroNet will be closed from 12:00 to 16:00 on June 25, 2019. Office will be open from 9:00 to 12:00 and 16:00 to 18:00. We apologize for any inconvenience this may cause and we thank you very much for your understanding and cooperation. Sincerely, HeroNet staff
Dear HeroNet Customers, Thank you for your patronage. Due to mail server maintenance, HeroNet E-mail service will be unavailable momentarily during the time period below. Date: May 22, 2019 15:00 ～ 17:00 Affected users: Customers who use HeroNet E-mail service (@heronet.ne.jp) Affected services: E-mail (@heronet.ne.jp) *The mail service will stop momentarily during the time period. *E-mails on the server will be delivered after the maintenance. If you have any questions or concerns, please contact us. We apologize for any inconvenience this may cause and we thank you very much for your understanding and cooperation.
Thank you for your patronage. We are closed on 29 April, 3 May and 6 May 2019.Reason of Temporarily Close： Due to Japanese Holidays Heronet may provide limited service during the period. Office is open from 30 April 2019 to 2 May 2019. We apologize for any inconvenience this may cause and we thank you very much for your understanding and cooperation. Sincerely,
