Thank you for your patronage. We are closed on September 16 and 23, 2019. Reason of Temporarily Closure： Due to Japanese Holidays We apologize for any inconvenience this may cause and we thank you very much for your understanding and cooperation. Sincerely, HeroNet Manager
Network outage has been restored. We apologize for the inconvenience caused by these outages. Date: 12 Sep 2019 Time: 17:25 – 19:57 ———————————————————————————- Dear HeroNet customers, A part of HeroNet internet services is not available now due to Network failure. The network is currently under maintenance. Date: 12 Sep 2019 Time: 18:00 – 21:00 Reasons of Temporary Suspension: Network failure We apologize for any inconvenience this may cause and we thank you very much for your understanding and cooperation. HeroNet
Thank you for your patronage. We are closed on 12 August 2019. Reason of Temporarily Close： Due to Japanese Holidays We apologize for any inconvenience this may cause and we thank you very much for your understanding and cooperation. *HeroNet office will open during Obon week this year. (Aug 13, 2019 – Aug 16, 2019) Sincerely,
Dear HeroNet Customers, Thank you for your patronage. Following the Japanese Law to increase the consumption tax rate, the tax rate applied to HeroNet services will be increased to 10% as of October 1, 2019. Thank you for your understanding, and should you have any queries, please do not hesitate to contact us for further information. Best regards,
Dear Customers, Effective July 22, 2019, HeroNet office will change hours of Operation as follows: Operation hours: 8：30～17：15 (Office closes at 17:30) *HeroNet office will open during Obon week this year. (Aug 13, 2019 – Aug 16, 2019) We thank you for your understanding and cooperation. Sincerely, Manager HeroNet
