Cancellation Form – HeroNet Home Internet

HeroNet Cancellation Policy
  • Cancellation fee will be included in the last month charge if cancelled within a year. (one-year-contract customers only)
  • If you paid deposit for a modem, the deposit will be refunded to you when you return the modem.
  • Monthly fee for cancelling month WILL NOT be prorated. If canceled in the middle of the month, the monthly fee will be charged in full amount.

Please fill out the form below for HeroNet Internet cancellation.

User Information








Location of Internet




Cancellation Details

PCSMove to on-base housingOther



Inquiry

If you have any questions, please feel free to comment below.

HeroNet Cancellation Policy

  • Cancellation fee will be included in the last month charge if cancelled within a year. (one-year-contract customers only)
  • If you paid deposit for a modem, the deposit will be refunded to you when you return the modem.
  • Monthly fee for cancelling month WILL NOT be prorated. If canceled in the middle of the month, the monthly fee will be charged in full amount.

Once we receive your information, we will schedule an appointment for you to visit our office to return your equipment.