CATEGORY maintenance

Server Maintenance

Dear HeroNet Customers, Thank you for your patronage. Due to Internet Server maintenance, the service will be unavailable for approximately 20 minutes during the time period below. Date: May 18, 2017 Time: 0:00 ~ 6:00 Reasons of Temporary Suspension: Server maintenance Object of Maintenance: All the HeroNet users Affected services: Browsing Internet (within HeroNet server) Sending and receiving E-mails (E-mails will be sent to the receiver after the maintenance is completed) If you have any questions or concerns, please contact us. We apologize for any inconvenience this may cause and we thank you very much for your understanding and cooperation.

Server maintenance

Dear HeroNet Customers, Thank you for your patronage. Due to Internet Server maintenance, the service will be unavailable during the time period below. Date: July 7, 2017 Time: 0:00 ~ 6:00 Reasons of Temporary Suspension: Server maintenance Object of Maintenance: All the HeroNet users Affected services: Browsing Internet (within HeroNet server) Sending and receiving E-mails (E-mails will be sent to the receiver after the maintenance is completed) If you have any questions or concerns, please contact us. We apologize for any inconvenience this may cause and we thank you very much for your understanding and cooperation.

Information on Application of the Security Patch for Server

Dear HeroNet customers, All HeroNet internet service will be unavailable in following area and time: Date: 12 Apr 2017 Time: 14:00 – 16:00 Object of Maintenance: All HeroNet Users Reasons of Temporary Suspension: Apply the Security Patch for Server The service will be unavailable 20 minutes during the time period above. If you are unable to connect to the Internet after the above maintenance is completed, please reboot your computer, modem and router. If you have any questions or concerns, please contact us. We apologize for any inconvenience this may cause. Thank you very much for your understanding and cooperation.

Information on Application of the Security Patch for Server

Dear HeroNet customers, All HeroNet internet service will be unavailable in following area and time: Date: 11 January 2017 Time: 14:00 – 16:00 Object of Maintenance: All HeroNet Users Reasons of Temporary Suspension: Apply the Security Patch for Server The service will be unavailable 20 minutes during the time period above. If you are unable to connect to the Internet after the above maintenance is completed, please reboot your computer, modem and router. If you have any questions or concerns, please contact us. We apologize for any inconvenience this may cause and we thank you very much for your understanding and cooperation.

Mail Server Maintenance

Dear HeroNet Customers, Thank you for your patronage. We will be performing several updates on spam filter for mail server. Date: January 10, 2017 Time: 20:00 ~ 22:00 Object of Maintenance: All HeroNet mail account users Affected services: No user services will be affected If you have any questions or concerns, please contact us. We apologize for any inconvenience this may cause and we thank you very much for your understanding and cooperation.