Dear HeroNet Customer,
Thank you very much for using our service.
We are sorry to announce that there was a problem with the Internet service.
We apologize for the inconvenience caused by these outages
From: 0130 on Tuesday, October 2017
Temporary restoration: 0430 on Tuesday, October 2017.
but the time for this problem to be solved is not certain right now.
The time to resolve this case is undecided.
We apologize for any inconvenience and really apologize.